Sales Policy
Effective Date: December 13, 2024
At Luxury Himmo, we are committed to offering exceptional products and a seamless shopping experience. Our Sales Policy outlines the terms and conditions under which our products are sold, ensuring that our customers enjoy a transparent and fair purchasing process. By purchasing from us, you agree to comply with these terms.
1. Product Availability
We strive to keep our inventory updated in real time. However, due to the exclusive nature of many of our products, some items may be out of stock or sell out quickly. We make every effort to ensure the availability of items displayed on our website, but we cannot guarantee the immediate availability of all products at all times.
If an item you ordered is unavailable after purchase, we will notify you promptly and offer the following options:
- Replacement with an alternative item of equal value
- A full refund
- Notification when the product is restocked
2. Pricing and Payment
All prices on our website are in [Currency] and are subject to change without notice. While we make every effort to ensure accurate pricing, errors may occasionally occur. In the event of a pricing error, we reserve the right to cancel or correct any orders where the price was incorrectly listed.
Luxury Himmo accepts multiple payment methods, including:
- Credit and debit cards
- PayPal
- Bank transfers (for large orders)
Please note that payment will only be processed once your order is confirmed.
3. Shipping and Delivery
We offer a variety of shipping options, including standard, expedited, and international shipping. All shipping costs will be calculated at checkout, based on your location and preferred shipping method. We aim to dispatch orders within [X] business days, though delivery times may vary depending on your location and the shipping method selected.
- Domestic orders are typically delivered within [X] business days.
- International orders may take longer due to customs processing.
Shipping costs are non-refundable, except in cases of an error on our part or if the product is faulty or damaged during transit.
4. Returns and Exchanges
We understand that sometimes an item may not meet your expectations. If you would like to return or exchange a product, please refer to our Refund and Returns Policy. Returns and exchanges must be processed within the specified period from the date of delivery and must meet our conditions for return eligibility.
5. Customer Service
At Luxury Himmo, we are committed to providing exceptional customer service. If you have any questions regarding our products, policies, or services, please don’t hesitate to contact us. Our customer service team is available to assist you via email, phone, or live chat.
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